FAQ


Do I need a doctor's prescription or referral for physical therapy?

  • In the state of Wisconsin it is not a requirement to have a prescription for physical therapy (PT). You have the right to come directly to PT if you are injured. Some health insurance companies, however, do require a prescription to be eligible for coverage. If you are curious whether your insurance company requires a prescription, please call us and we will check for you.

Do you accept my insurance?

  • We accept most major group health insurance plans, such as Medicare, United Health Care, Anthem/Blue Cross Blue Shield, WPS, Health EOS, and many others. Please refer to the INSURANCE PROVIDERS section under PHYSICAL THERAPY or call us to verify if we are in your preferred network.

What do I wear for my physical therapy appointment?

  • It’s important to wear loose fitting clothing that will allow the therapist to access the body part being treated. Restrictive clothing will limit the ability to fully assess the problem. Shorts and a loose fitting shirt or tank top work well. Don't worry if you do not have comfortable clothing with you; T-shirts or patient gowns are available for you to wear during your appointment.

How long are the appointments?

  • The first appointment/initial evaluation usually takes one hour. Subsequent treatments are generally between 40 and 60 min.

What should I expect at the first visit?

  • During the initial evaluation, a Vita physical therapist will thoroughly assess your posture, movement, strength, and flexibility while looking to identify the deficits that are leading to your pain or musculoskeletal problem. Your first visit will include education on the cause of your condition, normal and abnormal movement patterns, and instructions for beginning home exercises.

How often do I come in for PT?

  • The frequency of treatment depends on your diagnosis. Your physical therapist will share his/her recommendations for treatment frequency during the first session.

What should I do if I have pain when I exercise?

  • Some degree of discomfort may be felt during exercise, especially if you have recently undergone surgery and are trying to restore range of motion. You may have some increased discomfort following therapy or the day after, as your body adapts to the changes made during your sessions and as your muscles get stronger.

    If you are experiencing increased symptoms or excruciating pain with a specific exercise, try performing the exercise in a smaller range of motion, hold stretches for a shorter amount of time, or stop the exercise and check in with your physical therapist at your next visit to make sure you are performing the exercise correctly without compensations. It is important to communicate with your physical therapist to determine if the symptoms you are feeling are appropriate or if modifications need to be made to accommodate your specific needs.

Should I take pain medication before or after my PT session?

  • Follow your physician’s advice on the proper dosage and frequency of taking your pain medication. Being able to feel your body and listen to its messages is necessary to avoid further injury; therefore, taking pain medication may mask this important information. If you feel more pain or an exacerbation of your symptoms during your session, communicate with your physical therapist immediately so you can work together to minimize your symptoms.

  • For acute pain and post-surgical rehabilitation patients, it may be necessary to take your medication before the session to tolerate the treatment and to achieve your range of motion goals. Using heat and/or ice during or after your sessions may improve your tolerance. Ask your doctor about how to appropriately wean from your medication as you go through your healing process.

Who do I contact with billing or general insurance questions?

  • For all billing inquiries, please contact John Herda, Financial Operations Director, at JLIB_HTML_CLOAKING .

FAQ


Do I need a doctor's prescription or referral for physical therapy?

  • In the state of Wisconsin it is not a requirement to have a prescription for physical therapy (PT). You have the right to come directly to PT if you are injured. Some health insurance companies, however, do require a prescription to be eligible for coverage. If you are curious whether your insurance company requires a prescription, please call us and we will check for you.

Do you accept my insurance?

  • We accept most major group health insurance plans, such as Medicare, United Health Care, Anthem/Blue Cross Blue Shield, WPS, Health EOS, and many others. Please refer to the INSURANCE PROVIDERS section under PHYSICAL THERAPY or call us to verify if we are in your preferred network.

What do I wear for my physical therapy appointment?

  • It’s important to wear loose fitting clothing that will allow the therapist to access the body part being treated. Restrictive clothing will limit the ability to fully assess the problem. Shorts and a loose fitting shirt or tank top work well. Don't worry if you do not have comfortable clothing with you; T-shirts or patient gowns are available for you to wear during your appointment.

How long are the appointments?

  • The first appointment/initial evaluation usually takes one hour. Subsequent treatments are generally between 40 and 60 min.

What should I expect at the first visit?

  • During the initial evaluation, a Vita physical therapist will thoroughly assess your posture, movement, strength, and flexibility while looking to identify the deficits that are leading to your pain or musculoskeletal problem. Your first visit will include education on the cause of your condition, normal and abnormal movement patterns, and instructions for beginning home exercises.

How often do I come in for PT?

  • The frequency of treatment depends on your diagnosis. Your physical therapist will share his/her recommendations for treatment frequency during the first session.

What should I do if I have pain when I exercise?

  • Some degree of discomfort may be felt during exercise, especially if you have recently undergone surgery and are trying to restore range of motion. You may have some increased discomfort following therapy or the day after, as your body adapts to the changes made during your sessions and as your muscles get stronger.

    If you are experiencing increased symptoms or excruciating pain with a specific exercise, try performing the exercise in a smaller range of motion, hold stretches for a shorter amount of time, or stop the exercise and check in with your physical therapist at your next visit to make sure you are performing the exercise correctly without compensations. It is important to communicate with your physical therapist to determine if the symptoms you are feeling are appropriate or if modifications need to be made to accommodate your specific needs.

Should I take pain medication before or after my PT session?

  • Follow your physician’s advice on the proper dosage and frequency of taking your pain medication. Being able to feel your body and listen to its messages is necessary to avoid further injury; therefore, taking pain medication may mask this important information. If you feel more pain or an exacerbation of your symptoms during your session, communicate with your physical therapist immediately so you can work together to minimize your symptoms.

  • For acute pain and post-surgical rehabilitation patients, it may be necessary to take your medication before the session to tolerate the treatment and to achieve your range of motion goals. Using heat and/or ice during or after your sessions may improve your tolerance. Ask your doctor about how to appropriately wean from your medication as you go through your healing process.

Who do I contact with billing or general insurance questions?

  • For all billing inquiries, please contact John Herda, Financial Operations Director, at JLIB_HTML_CLOAKING .